If you subscribed to Voice.ai and need to cancel or update your subscription, the process depends on the payment service you used (such as Xsolla, PayPal, Stripe, Apple Pay, credit card platforms, mobile app stores, etc.). Each provider manages its own billing, so changes must be made directly through them.
For example, if you subscribed through Xsolla, you can log in to account.xsolla.com with the email you used for Voice.ai. Once logged in, find your subscription under the Wallet section. If it’s not listed, you can add it by entering your Transaction ID and billing email. From there, you can cancel auto-renewal or make changes. You can also reach out to Xsolla's support via their Live Chat feature for assistance.
Please note that each payment processor uses different steps for managing subscriptions. If you're using a different platform, like PayPal, Stripe, or Apple Pay, you'll need to follow their specific instructions.
Need more help to manage your subscription?
Please contact your payment processor to update billing details, cancel a subscription, or manage renewal settings.
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