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Error uploading or using mic - NOTHING WORKS.

Comments

7 comments

  • Rich Harvey

    OK after further testing it appears to be an issue with the length of the voice clip. It's maximum length has been reduced from 5 minutes to 1 minute. Can this be resolved please? 1 minute clips are really difficult for me to work with. 

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  • Waseem Naseem

    the same issue is here I can't upload any file even though I tried many times, and restarted my p.c. changed my internet connection noting it's helps 

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  • Rich Harvey

    Yes, it does the same with all voices too, but I've also found it works with clips under 1 minute. I suspect they've reduced the maximum clip length. If i didn’t need the program as much as i do I'd cancel my subscription until they sort all the bugs - the longer length of clip uploads was one of the main reasons i subscribed to pro beta 😠

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  • Alex

    Rich Harvey I just tried to reproduce your issue on an account with an active subscription. I tried uploading several audio files for conversion that were 5 minutes or less in length, wav or mp3 format, and the problem was not detected.
    Try uninstalling voice.ai from your PC and uninstalling the voice.ai drivers as well, and then reinstall the application

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  • Alex

    Waseem Naseem I also advise you to do this and it would be great if you could write back if it helped solve your problem

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  • Rich Harvey

    Seems like the issue has resolved itself for now. It did a download and now cleared the problem.

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  • Rich Harvey

    It's not working again and an uninstall/reinstall doesn't work - please sort this!!!

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