Are credits gained by training no longer valid?
I did a search here and on the Need Help forum and didn't find a post pertaining to this issue so sorry if it is a dupe post.
I have ALOT of credits build up from several months ago that I should be able to use to train new voices, however, when I go through the new voice configuration and then click 'build', all it does is prompt me to buy credits. Are credits build up through letting you computer be used to train no longer valid for use when creating your own voices now?
This could be a very useful tool, but if they are going to negate the use of credits to train new voices, I will find a different solution and the chance of them getting a subscription from me at all will disappear. Is anyone else having an issue with being able to use stored credits to train new voices?
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Hello there,
Is it possible you are trying to train the 3rd party voices? 3rd party voices run on a different technology and are only available to the PRO subscribers. Credits can be used to Train the standard Voice.ai voices. Hope this explanation helps and let us know if you have other questions.
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