Prevents my computer from sleeping!?!?!?

CharlesR76

• February 12, 2023 11:21

WTF!!?!  I allow you to use my computer power to help the cause and you return the favor by preventing my computer from going to sleep!?!?!?!? What the actual f*ck!!??!!?  You had BETTER fix that ASAP or I will delete the app and post everywhere I can about this massive violation of trust!!!

1

• Official comment

  

  Voice AI

  • February 12, 2023 11:50

  Hello CharlesR76,

  If you go into Settings->Metamodel Training-> Uncheck: Don't let my PC Sleep option.

  Please let us know if this solved the issue.

  Thank You!
• 

  CharlesR76

  • February 13, 2023 10:34

  First, that should never be on by default, it should ONLY be done as specific opt-in. Second, your button needs some serious help. It is buried and worded incorrectly (probably by design).  So, change it to opt-in at install (or at least, when the MetaModel Training is activated), and it needs to be clearly worded with a "YES/NO" slider and the phrase: "Would you like voice.ai to prevent your computer from sleeping?"

  That is FAR less shady.

   

  Secondly, on my first instance of clicking that poorly described purple square did NOT allow my computer to go to sleep. I have since restarted my computer and will see if that allows it to sleep on schedule.  If not, then you still have a bigger problem.

  1
• 

  CharlesR76

  • February 14, 2023 07:00

  You have a problem with your software. IT WILL NOT ALLOW MY COMPUTER TO SLEEP!!!!  This is such garbage!

  C:\Windows\System32>powercfg -requests
  DISPLAY:
  None.

  SYSTEM:
  [DRIVER] Voice.ai Audio Cable (ROOT\MEDIA\0000)
  An audio stream is currently in use.
  [DRIVER] USB Audio Device (USB\VID_3443&PID_930F&MI_02\9&10dafcfc&0&0002)
  An audio stream is currently in use.
  [DRIVER] Legacy Kernel Caller

  AWAYMODE:
  None.

  EXECUTION:
  None.

  PERFBOOST:
  None.

  ACTIVELOCKSCREEN:
  None.

  1
• 

  CharlesR76

  • February 15, 2023 12:09

  Shocking... they don't respond when I provide feedback and EVIDENCE that they have a HUGE privacy flaw!  Way to go... 

  1
• 

  Voice AI

  • February 15, 2023 18:06

  Sorry for the late response, we are still trying to reproduce the issue since it not affecting every machine. Now, we managed to reproduce it on one of our machines, but still trying to figure out what is causing the bug.

  Rest assured we are working on a fix and hopefully we can include it in the next update.

   

  0

Please sign in to leave a comment.