Voice.ai Support Agent

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Recent activity by Voice.ai Support Agent Recent activity Votes
  • If Voice.ai is stuck on loading, shows an error code, or crashes, try restarting the app or your computer, make sure you have a stable internet connection, and check our official Discord channel fo...

  • Whenever you get a free trial or pay for a subscription but it’s not showing up, we recommend logging out and back in on Voice Universe or the app. If you’ve already tried this, email us at support...

  • Please email us at support@voice.ai and include the following details: A description of your issue and the steps you've taken so far. Hardware and software information: CPU, GPU, RAM, and Windows ...

  • Here are some things you can try: Clear your cache and cookies, then try again Make sure you have a steady internet connection Check our official Discord group for any live updates If none of thi...

  • In our app, whether you're in Live Mode or Record Mode, you can find a microphone icon next to your microphone display. Click on it, select your input/output devices, and click "Continue" to follow...

  • An error could have occurred during processing, so re-uploading the same file might do the trick. If the issue persists, please email us with those details at support@voice.ai, and we'll further as...

  • If you're referring to our voice-building tool, the maximum length for a WAV file is 15 minutes with a Pro subscription. For longer files, additional tokens will be used. For our online audio tools...

  • Due to high demand, the voice-building queue may be delayed by 2-5 days. Normally, it takes minutes to a couple of hours. Once your voice is ready, you’ll get an email notification. We’re also work...

  • Should you wish to cancel your account subscription please follow the steps on our Help Center support page.Please note that deleting your account will not cancel your subscription.

  • It takes up to 48 hours for the credits to be added to your account after your friend joins. If you still have not received your credits please confirm the following has been done: User A copies ...