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  1. Help Center - Voice.ai
  2. Technical Issues

Technical Issues

  • How much does it cost to build a voice?
  • How do I set up my microphone in the Desktop App?
  • What do I need to use the Online Services?
  • How do I use your online services (TTS, AI Voice Agents, Audio Tools)?
  • The online platform is not loading.
  • An error message appears when trying to use Live Mode inside the Desktop app.
  • Nothing happens when I use Record Mode.
  • The app crashes when I want to use a 3rd party voice.
  • Warning! Something went wrong when processing your recording. Please try again. #1936
  • Warning! Could not process your file. Please try again. #4933
  • Warning! Not allowed to use voice.
  • Voice could not be initialized. Please try again! Error message #5850 or #6848
  • Something went wrong. Try again later! Error #1119
  • Artifacts appear when using the desktop app (strange-looking UI).
  • How do I find AI voices for Online Services?
  • Is the online TTS service the same as the desktop app’s TTS feature?
  • I keep seeing the error message: "Something went wrong. Please try again later!" What should I do?
  • How can I delete unused voice models to save space?
  • Experiencing issues with our online platform or online audio tools, like loading, processing, or error codes?
  • How to set your microphone input to max?
  • What is "Lock Voice Mean”?
  • How do I clear or flush the DNS cache in Windows 10/11?
  • How do I enable Windows sound permissions to allow the app to access my microphone?
  • Why is my custom voice model of poor quality or failing to build?
  • Does the desktop app update on its own?
  • Is your computer clock out of sync?
  • How do I uninstall the virtual cable?
  • Virtual cable isn't displayed on Discord?
  • Can I sing and get results using Voice.ai?
  • Getting an error when trying to upload a file?
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Help Center - Voice.ai